Privacy Policy

Silverline AI website and its associated apps and services(ModelVerse) is owned by Silverline AI, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Silverline AI (and Modelverse), which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Silverline AI website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Silverline AI, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you won't be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@silverlineai.com.

Data Retention Policy (New)

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

The following general retention periods apply:

• Account and registration data — Retained for the duration of your account and for up to 3 years after account closure, unless a longer period is required by law.

• Transaction and payment data — Retained for up to 7 years to comply with financial and tax regulations.

• Device and usage data (IP addresses, browser data, cookies) — Retained for up to 12 months from the date of collection.

• Marketing and newsletter data — Retained until you unsubscribe or withdraw consent, after which it will be deleted within 30 days.

• Support and communications data — Retained for up to 2 years from the date of last contact.

After the applicable retention period has expired, your data is securely deleted or anonymized so that it can no longer be associated with you. In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

If you would like to request early deletion of your data, please contact us at contact@silverlineai.com or accounts@silverlineai.com.

Facebook and Meta Platform Data Sharing Disclosure

Silverline AI uses tools and services provided by Meta Platforms, Inc. ("Meta/Facebook"), which may result in certain data being collected and shared with Meta. Specifically:

• Meta Pixel — We may use the Meta Pixel on our website. This is a piece of code that allows us to measure the effectiveness of our advertising, track conversions, build targeted audiences, and understand how users interact with our site. The Meta Pixel may collect your IP address, browser type, page views, and interactions with our website and transmit this information to Meta.

• Facebook SDK — If our app or website uses the Facebook Software Development Kit (SDK), this may allow Meta to collect certain device identifiers, usage data, and behavioral information in accordance with Meta's own Data Policy.

• Facebook Login — If you choose to log in or register using your Facebook account, we may receive certain profile information from Meta, such as your name, email address, and profile photo, as permitted by your Facebook privacy settings.

Data collected through these tools is subject to Meta's Data Policy, available at https://www.facebook.com/privacy/policy. We do not sell the data shared with Meta, nor do we use it for purposes beyond those disclosed in this policy.

Opting out of personalized advertising: You can opt out of Meta's use of your data for personalized advertising by visiting your Facebook Ad Preferences or by using the Digital Advertising Alliance opt-out tool at https://optout.aboutads.info.

Children's Privacy (COPPA)

Silverline AI does not knowingly collect, solicit, or process personal data from children under the age of 13. Our website and services are not directed at, or intended for use by, children under 13 years of age.

If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at contact@silverlineai.com. We will take prompt steps to delete such information from our systems.

If we discover that we have inadvertently collected personal data from a child under 13, we will delete that information as quickly as reasonably possible. We do not use such data for any marketing or profiling purposes.

For users between the ages of 13 and 17, we encourage parental involvement in their online activities. Certain features of our website may be restricted to users who are 18 years of age or older.

If you are located in the European Economic Area (EEA), the minimum age for consent to data processing may be higher than 13 in your country (up to 16 years in some EU member states). We will comply with the applicable age of consent requirements in your jurisdiction.

Your rights:

If you are a European resident, you have the following rights related to your personal data: the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We will collect the following categories of personal information:

• A. Identifiers — Contact details, such as real name, postal address, telephone or mobile contact number, unique personal identifier, - NO
  Online Identifiers — Internet Protocol address, online alias, email address, and account name — YES

• B. Personal information categories listed in the California Customer Records statute — Name, contact information, education, employment, employment history, and financial information — NO

• C. Protected classification characteristics under California or federal law — Gender and date of birth — NO

• D. Commercial information — Transaction information, purchase history, financial details, and payment information — YES

• E. Biometric information — Fingerprints and voiceprints — NO

• F. Internet or other similar network activity — Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements — NO

• G. Geolocation data — Device location — NO

• H. Audio, electronic, visual, thermal, olfactory, or similar information — Images and audio, video or call recordings created in connection with our business activities — NO

• I. Professional or employment-related information — Business contact details, job title, work history, and professional qualifications — NO

• J. Education Information — Student records and directory information — NO

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@silverlineai.com or accounts@silverlineai.com.

How to access, update, and remove your information:

You may access your information by requesting a copy of the information we have collected on your account. You may also request that your information be updated or completely removed from our user database. Please direct all specific requests with your name, username, and your email address: contact@silverlineai.com or accounts@silverlineai.com.